«Casa Rural FUENTE VIEJA» is deeply committed to complying with Spanish and European regulations on personal data protection, and guarantees full compliance with the obligations set forth, as well as the implementation of security measures provided in the General Data Protection Regulation (GDPR) (EU) 2016/679, of April 27, and in the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through contact forms, or by sending emails, and that these will be processed by «Casa Rural FUENTE VIEJA», Data Controller, whose details are:

Business Name: Felipe Rodríguez Mateos
Tax ID: 11765875H
Reg. Number: TR-CC-00619 Registered Office:  14 Escuelas St., 10680, Malpartida de Plasencia, Cáceres
Phone: 630 763 260 Email: reservas@casaruralfuentevieja.com

Collection and Processing of Personal Data

Personal data is any information relating to a person: name, email, address, phone, ID/NIE… Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by their Internet access provider.

«Casa Rural FUENTE VIEJA», as Data Controller, has the duty to inform Users of its website about the collection of personal data that may be carried out, either through sending emails or filling out forms included on the website.

Only the necessary data will be obtained to perform the contracted service, or to adequately respond to the information request made by the User. The data collected is identifying and corresponds to a reasonable minimum to carry out the activity performed. In particular, no specially protected data is collected at any time. In no case will the data be used for a purpose different from that for which it has been collected.

Contact forms/email

Purpose: To respond to your request for information made through our contact form(s).

Legal basis: The legal basis that legitimizes this processing is the User’s consent, which can be revoked at any time.

Data transfer: Personal data will be processed through servers managed by Webempresa, which will be considered as Data Processor.

Newsletter subscription forms

Purpose: Sending commercial communications of interest to the User. As established by the LSSICE, «Casa Rural FUENTE VIEJA» commits to not sending commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship will not be considered commercial communication.

Legal basis: The legal basis that legitimizes this processing is the User’s consent, which can be revoked at any time.

Data transfer: Personal data will be processed through servers managed by Webempresa, which will be considered as Data Processor.

Minors

Only persons over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their personal data.

Furthermore, only persons over 18 years of age may contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.

Security Measures

Users of the «Casa Rural FUENTE VIEJA» website are informed that security measures, both technical and organizational, have been adopted within our reach to prevent the loss, misuse, alteration, unauthorized access and theft of the data, thus guaranteeing the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current regulations on data protection. The personal data collected in the forms is processed only by the staff of «Casa Rural FUENTE VIEJA» or by the designated Data Processors.

The «Casa Rural FUENTE VIEJA» Website also has SSL encryption, which allows the User to securely send their personal data through the website’s contact forms.

Data Accuracy

The User declares that all data provided by them is true and correct and undertakes to keep it updated. The User will be responsible for the truthfulness of their data and will be solely responsible for any conflicts or litigation that may result from their falsity. It is important that, in order for us to keep personal data up to date, the User informs «Casa Rural FUENTE VIEJA» whenever there has been any modification to them.

Data Transfer

«Casa Rural FUENTE VIEJA» will not transfer or communicate your data to any third party, except in cases legally provided for or when the provision of a service implies the need for a contractual relationship with a Data Processor. Thus, the User accepts that some of the personal data collected may be provided to these Data Processors (payment platforms, management, intermediaries, etc.), when necessary for the effective realization of a contracted service or purchased product. The User also accepts that, in case of service provision, these may be totally or partially subcontracted to other persons or companies, which will be considered as Data Processors, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established on their respective websites. The User may refuse the transfer of their data to the Data Processors, by written request, by any of the means previously referenced.

In addition, in those cases where necessary, Client data may be transferred to certain organizations, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspection, etc.

Exercise of User Rights

The LOPD and the GDPR grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the User must contact us, providing documentation that proves their identity (ID or passport), by email to reservas@casaruralfuentevieja.com, or by written communication to the address that appears in our Legal Notice. This communication must reflect the following information: name and surname of the User, the purpose of the request, the address and the supporting data.

The exercise of rights must be carried out by the User themselves. However, they may be executed by an authorized person as a legal representative of the User, providing the documentation that accredits such representation.

The User may request the exercise of the following rights:

Right to request access to personal data.

Right to request their rectification (in case they are incorrect) or deletion.

Right to request the limitation of their processing, in which case they will only be kept by «Casa Rural FUENTE VIEJA» for the exercise or defense of claims.

Right to object to the processing: «Centro Veterinario SAN ANTON» will stop processing your data, unless for legitimate reasons or the exercise or defense of possible claims they have to continue being processed.

Right to data portability: in case you want your data to be processed by another company, «Casa Rural FUENTE VIEJA» will facilitate the portability of your data in an exportable format.

In the event that consent has been given for a specific purpose, the User has the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

We commit to executing all these rights within the maximum legal period (1 month).

If a User considers that there is a problem with the way «Casa Rural FUENTE VIEJA» is handling their data, they can direct their complaints to the Security Officer or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.

Data Retention

The personal data of Users who use the contact form or who send us an email requesting information will be processed for the time strictly necessary to attend to the information request, or until the consent granted is revoked. On the other hand, the data of Users who subscribe to the bulletin or newsletter will be kept indefinitely, until the consent granted is revoked.

The personal data of Clients will be processed until the contractual relationship ends. The retention period of personal data will be the minimum necessary, and may be maintained until:

4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registrations, cancellations, contribution, payment of salaries…); Arts. 66 and following General Tax Law (accounting books…)

5 years: Art. 1964 Civil Code (personal actions without special term)6 years: Art. 30 Commercial Code (accounting books, invoices…)

10 years: Art. 25 Law on Prevention of Money Laundering and Financing of Terrorism.

No time limit: disaggregated and anonymized data.

Social Networks

«Casa Rural FUENTE VIEJA» has a profile on the social network Youtube, recognizing itself as Data Controller of the data of its followers, fans, subscribers, commentators and other User profiles (hereinafter, followers) published by «Casa Rural FUENTE VIEJA».

The purpose of data processing by «Casa Rural FUENTE VIEJA», when the law does not prohibit it, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide personalized customer service. The legal basis that legitimizes this processing will be the consent of the interested party, which may be revoked at any time.

In no case will «Casa Rural FUENTE VIEJA» extract data from social networks, unless the User’s punctual and express consent is obtained for this purpose (for example, for conducting a contest).

Confidentiality

The information provided by the client will, in any case, be considered confidential, and may not be used for purposes other than those described here. «Casa Rural FUENTE VIEJA» is obliged not to disclose or reveal information about the User’s claims, the reasons for the requested advice, or the duration of their relationship with them.

Validity

This privacy and data protection policy has been drafted on July 8, 2020, and may vary depending on changes in regulations and jurisprudence that may occur, being the responsibility of the data owner to read the updated document, in order to know their rights and obligations in this regard at all times.